ReinforcedX
Tailored Solutions

AI for Work

Transform employee productivity with AI that finds answers, automates tasks, and empowers every person in your organisation — from day one.

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AI for Work

Turn lost time into instant answers

Give every employee a knowledgeable AI colleague — one that knows your systems, understands your policies, and acts on their behalf.

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Scattered knowledge, lost hours

Employees waste hours searching through siloed systems, outdated wikis, and disconnected tools just to find basic answers.

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AI that works as hard as you do

Agentic AI assistants that search, summarise, and act across enterprise systems on behalf of every employee — instantly.

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Productivity gains that compound

Faster onboarding, lower IT ticket volumes, and measurable time savings that scale across every team and function.

Redefine the employee experience

ReinforcedX transforms how employees work — from intelligent search that surfaces knowledge instantly to AI-powered IT and HR workflows that resolve issues without a single ticket.

Employee AI Assistant

A conversational AI assistant that understands your org — answering HR questions, surfacing policy docs, and executing actions across enterprise systems on behalf of each employee.

Dive in deeper ·
How many vacation days do I have left this year?
You have 12 vacation days remaining in 2026. Your next scheduled time off is July 14–18.
Can I roll over unused days to next year?
Yes — up to 5 days carry over under the standard policy. I can send you the full HR policy document if you'd like.
Please send it.
Done — sent to your inbox. Anything else I can help with?

IT & HR Service Desk

Deflect up to 80% of IT and HR tickets with AI that auto-resolves common issues, routes complex requests, and keeps employees productive without waiting in queues.

Dive in deeper ·
IT SUPPORTRESOLVING
My laptop won't connect to the VPN after this morning's update.
I can see this is a known issue with the v4.2.1 rollout. Let me walk you through the fix — it takes about 2 minutes.
Perfect, go ahead.
Step 1: Open Network Settings and remove the existing VPN profile. I've sent the full steps to your screen.

Agentic employee experience

From the first search query to resolved ticket, ReinforcedX makes every employee interaction faster, smarter, and entirely frictionless.

Unified knowledge access
Search across every connected system — SharePoint, Confluence, ServiceNow, Workday — in a single natural language query.
Semantic understanding
Go beyond keywords: AI understands intent, context, and meaning so employees find exactly what they need, not just what they typed.
Personalised results
Surface content ranked by role, department, access level, and past behaviour — no irrelevant results cluttering the view.
Source attribution
Every answer includes a direct link to the authoritative source so employees can verify, read more, and trust the output.

Transform work with AI agents

From the frontline to the back office, AI agents give every employee the right information and action at the right moment — so your people spend their time on the work that actually matters.

Talk to an expert ·
WorkAssist · ReinforcedX
Your Workspace
Good morning, Alex.
You have 3 open IT tickets and 1 pending HR request.
Suggested actions
Reset PasswordCheck Leave BalanceSubmit ExpenseBook Meeting Room
Ask me anything…›
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Surface enterprise knowledge instantly across every system — no switching tabs, no browsing wikis, no waiting.

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Automate IT and HR workflows end-to-end, from first query to resolved ticket, with zero manual handoffs.

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Connect siloed systems so AI can act across tools — not just answer questions, but get things done.

Features

Reimagine work experiences

A comprehensive agentic platform that transforms how your organisation accesses knowledge, resolves issues, and accomplishes work — built to scale with enterprise complexity.

Find any answer, across every system

Enterprise search that spans SharePoint, Confluence, Workday, ServiceNow and more — returning precise, attributed answers in natural language so employees stop wasting time hunting.

What is our parental leave policy for secondary carers?
Secondary carers receive 4 weeks of paid parental leave under the 2025 policy. Source: HR Handbook v3.2, Section 6.4. Want me to send you the full document?
Yes please.
Sent to your inbox. Anything else?
Pre-built Applications

Ready-to-deploy applications built for your team

Pre-configured for IT, HR, and knowledge workers — deployed in days, not months, with enterprise security and compliance built in.

I am locked out of my account after too many failed login attempts.
I can unlock your account right now. Verifying your identity via SSO — confirmed. Your account is now active. You have been logged in.
That was fast, thank you!
Happy to help. I have also flagged this for your security team as a precaution.

Deflect 80% of IT helpdesk tickets with conversational AI that auto-resolves common issues, guides employees through fixes, and routes complex cases with full context attached.

Learn more ·

How AI for Work helps you

Measurable productivity and cost improvements from day one — across employees, teams, and the business as a whole.

Employees
4+ hrs
saved per employee per week
80%
faster access to knowledge
3×
faster issue resolution
IT & HR Teams
74%
reduction in helpdesk ticket volume
60%
lower HR query handling time
90%
first-contact resolution rate
Business
30%
reduction in operational support costs
2.4×
ROI within 12 months of deployment
50%
faster employee onboarding time

AI Innovators

Discover how organisations unlock employee productivity with ReinforcedX.

Technology

Global technology firm cuts IT ticket volume by 74% with AI employee assistant

74%
IT ticket deflection
4.1 hrs
saved per employee/week
$2.8M
annual IT cost reduction

Discover the full solution

Explore how an agentic workplace platform transforms employee experience from friction-filled to effortless — at every step of the working day.

Search AI

Unified semantic search across every enterprise system — SharePoint, Confluence, Workday, ServiceNow — returning precise, attributed answers.

HR Assistant

Instant, accurate answers to every HR question grounded in your live HR data, with self-service workflows for leave, benefits, and requests.

IT Assistant

Auto-resolve 80% of IT helpdesk tickets conversationally, with intelligent routing and full context for cases that need human escalation.

Employee Onboarding

Structured AI-guided journeys that walk every new hire through setup, policies, and introductions — without relying on a manager.

Process Automation

Cross-system workflow execution triggered by a single message — approvals, provisioning, procurement, and compliance — all orchestrated by AI.

Conversation Intelligence

Surface knowledge gaps, high-friction processes, and resolution patterns from every employee interaction to continuously improve the experience.

Accelerate time-to-value from AI

Find out how ReinforcedX can help your organisation

Talk to an expert ·

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Meet our enterprise AI agent platform

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FAQ

Questions teams ask

What does AI for work actually involve?

We design the workflow, build the agent and the evaluation around it, run it in shadow mode against real traffic, then hand it over with a runbook. You end up owning a running system for AI for work plus the evidence it works, not a proof of concept that needs rebuilding.

How long before AI for work is live?

Four weeks is the standard implementation: discovery in week one, environments in week two, a shadow-mode pilot in week three, handover in week four. Most teams see their first agent running against real data by week three.

Do we need an ML team to run this?

No. Most clients start with strong software engineers and no ML specialists. The engagement is built so your existing team owns the system afterwards — we train them while we build rather than handing over documentation at the end.

How do you know it is working?

Every system ships with an evaluation suite: golden datasets built from your real cases, rubric-driven scoring, and regression gates in CI. Quality becomes a number you track per release rather than an opinion, and drift pages you the way a failing test would.

What happens when the agent gets it wrong?

Low-confidence and high-stakes cases route to a human queue by design. Every failure is captured with full trace context, and those traces become new evaluation cases, so the same mistake is caught automatically next time rather than recurring.

Does this run in our environment or yours?

Yours. Deployment happens inside your cloud perimeter, against your data stores and your identity provider. We integrate with the stack you already run rather than asking you to move anything into ours.

Who owns what we build?

You do. Fine-tuned weights, datasets, evaluation suites and runbooks are yours, handed over at the end of the engagement. There is no lock-in that requires us to keep the system running.

How is this priced?

A platform subscription plus a fixed-scope implementation fee, quoted in writing before work starts. Implementation is priced by engagement rather than by the hour, so a slower week costs you nothing extra.

We tried something like this before and it failed. Why would this be different?

Most failures are not model failures — they are missing evaluation, no human fallback, and no way to tell whether a change made things better. Those are the parts we build first. If we cannot define how success is measured for AI for work, we say so before taking the work.

What do you need from our team?

One process owner who knows the workflow end to end, one engineer with access to the systems being integrated, and a weekly 45-minute review. That is genuinely it — no standing project committee.

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